Global Secure Access Data Privacy Policy
Release Date: June 24, 2022
Effective Date: June 24, 2022
Global Secure Access is an office network acceleration application for enterprise customers. You should know and understand that we are only the software developer of this APP, and all the data collected by this Privacy Policy Statement is directly collected by your company: after you install and start this APP, you need to enter the "enterprise code" of your company. Using this software, we will automatically issue the network configuration of the corresponding enterprise according to the enterprise code you enter, and then all the data collected by this software will be directly transmitted to your enterprise, and your enterprise will decide independently the purpose, method and scope of the use of these data. , and assume the obligation and responsibility to protect. If you have any questions about the rules of this APP collecting and using data, please contact your company.
Before you download and install the Global Secure Access software (hereinafter referred to as "the software", "the APP") and related services, please be sure to read and thoroughly understand this "Privacy Policy". Learn about the relevant data collection, use and protection rules.
This clause constitutes a legally binding agreement between you and us. We hereby remind you to read and fully understand the clauses of this agreement, especially the clauses related to your rights and interests which may be in bold or underlined. The form prompts you to pay attention. Please read carefully and choose to accept or not to accept this agreement. If you do not agree to these terms, please stop accessing or using this software immediately.
This Privacy Policy includes the following:
1. How Global Secure Access collects your personal information
2. How Global Secure Access uses your personal information
3. How Global Secure Access processes, transfers, and publicly discloses your personal information
4. Storage of personal information
5. Security protection of personal information
6. Management of personal information
7. Complaints
8. Privacy Policy Changes and Notices
1. How Global Secure Access collects your personal information
1.1 Information collected by Global Secure Access during your use of the Software.
1.1.1 [Andriod APP] Device information and network information Hardware model and settings, operating system information and version number, device ID, network device hardware address, network quality data. [IOS APP] Device information and network information Hardware model and settings, operating system information and version number, device ID, network device hardware address, network quality data.
1.1.2 Log information Information related to your use of certain functions, applications, and websites, including the time and duration of using the service, network request information, standard system logs, crash information, and behavior log information generated by using the service or performing operations and event information for devices and software.
1.1.3 Cookies and similar technologies. Global Secure Access uses cookies and other similar technologies (such as web beacons, Flash cookies, etc.) (referred to as "Cookies") to enhance your experience using the software. When you use "Global Secure Access" and related services, Global Secure Access may use related technologies to send one or more cookies or anonymous identifiers to your device to collect and store information when you access and use this product. Most web browsers automatically accept cookies, but it is up to you to decide whether to accept them or not. You may choose to accept or disable cookies by agreeing, and you understand and agree that Global Secure Access may store cookies necessary for the operation of the software, including cookies that allow you to log in to secure areas of the software. The aforementioned behavior of storing necessary cookies is a necessary condition for providing basic service content. If you do not agree to the relevant authorization, you cannot use any services of this software.
2. How Global Secure Access uses your personal information
2.1 Global Secure Access will collect and use your personal information for the following purposes
2.1.1 Login and Authentication
When you log in to the Global Secure Access software, your enterprise administrator (hereinafter referred to as the "user administrator") needs to provide you with the enterprise identification code, account number and password. You can log in to the software after entering the above information. A verification text message will also be sent to your mobile phone number to complete the login account verification. If you need to reset your password, you need to enter the current password through the web page and the customer sends a verification SMS to your mobile phone number, and you need to check the SMS verification code you entered to ensure the security of your account login.
2.1.2 Acceleration service
In order to provide you with accelerated data transmission services, user device authentication and network fault diagnosis, Global Secure Access needs to obtain your device information and network information. The acceleration service is responsible for connecting your device terminal with the company's internal office network, so that you can access the company's internal network resources. The service will not access, hijack, or tamper with your content information.
2.1.3 Office Security Monitoring
In order to provide you with office security monitoring services, Global Secure Access may need to perform a local security scan on your device in order to provide you with security risk tips and security setting suggestions, such as setting a lock screen password; please rest assured that Global Secure Access will not read Fetch and use your local file content information.
2.1.4 Security function
Global Secure Access is committed to providing you with a safe and reliable product and use environment, and the information collected for the realization of security functions is necessary information.
a. In order to ensure the safe operation of software and services, Global Secure Access will collect your hardware model and settings, operating system information and version number, device ID, network device hardware address, CPU information, storage information, network quality data, operation, Usage, service logs.
b. Global Secure Access may use your account information, device information, and service log information to determine account security, perform authentication, detect and prevent security incidents.
2.1.6 Statistical analysis
For statistical analysis of product operation and improvement of user experience, Global Secure Access may use your device information and log information, which will be anonymized and will not be associated with your personal identity.
3. Security protection of personal information
3.1 We take the security of your personal information very seriously. We have implemented strict security technical measures on the client side to prevent unauthorized access and modification of your personal information and avoid data damage or loss.
3.2 Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and various malicious means that may exist, in the Internet industry, even if we do our best to strengthen security measures , it is not always possible to guarantee 100% information security, and we will do our best to ensure the security of the personal information you provide to us. Please know and understand that the system and communication network you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and other personal information to others.
3.3 Regarding the data protection methods and security measures taken by your company, please contact your company to communicate.
4. Complaints
If you wish to dispute or make a complaint about the way we handle your personal information, please contact the user administrator as soon as possible.
5. Changes and notices to this Privacy Policy
In order to provide better services to enterprises and you, the functions of Global Secure Access will change from time to time, and we will revise this Privacy Policy in due course, and these revisions form part of this Privacy Policy.
In order to facilitate you to understand the changes in the data processing of Global Secure Access, after the privacy policy is updated, we will issue an updated version on the software platform and remind you of the update of the relevant content through the client announcement or other appropriate means before it takes effect, so as to You keep abreast of the latest privacy policy.